We are open and transparent about how we charge. If you don’t understand your fees or you need more information, we welcome your questions. We are happy to provide prospective clients with our rates and terms in advance, for their consideration.
You will usually receive two documents from us – a Costs Agreement and a Disclosure Statement.
We will enter into a Costs Agreement with you, as recommended by the Queensland Law Society, which will clearly explain your rights and obligations, and ours.
The law in Queensland requires solicitors to disclose information to clients about certain things such as legal fees and how they are estimated or calculated, as well as billing arrangements, before entering into a Costs Agreement. That is the purpose of our Disclosure Statement. There are some instances where this disclosure is not required though, such as when the estimated legal fees do not exceed a certain amount, or where the work must be performed urgently.
We generally charge on either a fixed fee basis or a time costed basis, and are happy to discuss your preferred option with you. Unless we specifically agree with you on a fixed fee amount, our fees will be calculated on a time-costed basis. No additional charge will be made for our internal office expenses such as photocopying, telephone calls, postage, etc. unless specifically advised to you in advance.
Generally, you have the right to:
It is our policy to require funds to be paid and secured in our trust account prior to any substantial legal work being undertaken.