General protections are a set of protections for employees which prohibit a range of actions in the workplace, including but not limited to, adverse action, coercion, misrepresentation, unlawful termination and others. The Fair Work Act 2009 (‘FWA’) and the Industrial Relations Act 2016 (‘IRA’) contain a series of ‘general protections’ that apply to both employers and employees.
In Australia, the FWA covers most employees and employers. In Queensland, the FWA covers national system employees and employers (that is, employees and employers in the private sector).
Employees and employers of the Queensland Government, as well as local councils are generally covered by the IRA.
The FWA contains a number of provisions which prohibit a person or industrial association from taking ‘adverse action’ against another person in relation to workplace rights, industrial activities and discrimination.
The FWA also contains a range of ancillary protections for both employers and employees including protection from discrimination, temporary absence, payment of certain fees, coercion, undue influence, misrepresentation, inducement and sham arrangements.
The term ‘adverse action’ is broad. Every party to an employment relationship (including employers and employees) can take adverse action against the other. Adverse action includes doing, threatening and/or organising any of the following:
A person is prohibited from taking ‘adverse action’ against another person for any reason protected by the FWA, including where a person has exercised a workplace right. There are many scenarios this could cover and some examples include:
A person must not seek to ‘coerce’ another person as to the exercise or non-exercise of a workplace right.
It is unlawful for a person to exert undue influence or undue pressure on an employee to:
A person is prohibited from knowingly or recklessly making a false or misleading representation about the workplace rights of another person or the exercise of a workplace right by another person.
A person is prohibited from taking adverse action against another person because the other person is a member or non-member of an industrial association, engages or proposes to engage in industrial activity or does not engage or proposes not to engage in industrial activity.
It is unlawful for a person to organise or take, or threaten to organise or take any action against another person with the intent to coerce the other person, or a third person, to engage in industrial activity.
It is unlawful for a person to knowingly or recklessly make false or misleading representations about another person’s obligation to engage in industrial activity or their obligation to disclose their involvement in an industrial association.
It is unlawful for an employer to induce an employee to take or propose to take membership action. Similarly, a person must not induce an independent contractor to take or propose to take membership action.
Membership action includes where the person becomes or does not become, remains or ceases to be, an officer or member of an industrial association (for example, a union).
An employer must not take adverse action against an employee or prospective employee because of their race, colour, sex, sexual orientation, age, physical or mental disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction or social origin.
It is unlawful for an employer to dismiss an employee because the employee is temporarily absent from work because of a prescribed illnesses or injury. A prescribed illness or injury exists if the employee provides a medical certificate or statutory declaration about the illness or injury within 24 hours after the commencement of the absence or within a reasonable time.
An illness or injury is not a prescribed kind of illness or injury if the employee’s absence:
An industrial association (for example, a union), officer or member of an industrial association must not demand payment of a bargaining services fee.
A bargaining services fee is a fee payable to an industrial association or someone in lieu of an industrial association wholly or partly for the provision of bargaining services. It does not however include membership fees. This protection does not apply if the fee is payable to an industrial association under a specific contract for the provision of bargaining services.
A person must not discriminate against an employer because employees of the employer are covered or not covered by provisions of:
A person is prohibited from organising, taking or threatening action against a person to coerce them, or a third party, to employ or not employ a particular worker, or to allocate duties or responsibilities to a particular worker.
An employer must not tell an employee that they are being hired as a contractor if they are really an employee.
Further, an employer must not dismiss or threaten to dismiss an employee under an employment contract in order to engage them as an independent contractor to perform the same or substantially the same work.
If a protection has been breached, a person can apply to the Fair Work Commission (FWC) and/or the Federal Court or Federal Circuit Court to hear their matter. Different timeframes and processes apply depending on whether the person has been dismissed.
Where a person has been dismissed, an application to deal with a ‘general protections dismissal dispute’ must be lodged at the FWC by an applicant within 21 calendar days after the dismissal takes effect.
An extension of time can be sought and will only be granted if the FWC is satisfied that there are exceptional circumstances for not lodging the application on time. If a person has been dismissed, that person must commence proceedings at the FWC and cannot bypass the FWC so as to apply directly to the Federal Court or Federal Circuit Court.
An application that does not involve dismissal does not have to be lodged at the FWC prior to the matter being heard by the Federal Court or Federal Circuit Court. Applications of this kind can be lodged up to six years from the day the alleged contravention occurred.
If an application has been made to the FWC, the FWC can conduct a conference to resolve the dispute only if the parties agree to attend a conference. If the parties do not agree or if the conference is unsuccessful, an applicant can choose to apply directly to the Federal Circuit Court or the Federal Court for resolution of the dispute.
Unlike general protection disputes involving dismissal, the parties do not need to wait until a certificate is issued by the FWC. Further, arbitration through the FWC is not available.
Once an application is made that a general protection provision has been breached, and once it is established that certain action was taken against the applicant, it is for the defendant to prove that the action was not for a prohibited reason.
This is commonly referred to as a ‘reverse onus of proof’.
The IRA covers employers and employees to whom the FWA does not apply. Generally, this means employers and employees of the Queensland government and local councils are covered by the IRA.
The IRA provides for a number of general protections at work which mirror those in the FWA. There are three broad categories of protections:
As with the FWA, there are also similar ancillary protections in the IRA. However, the IRA provides an additional protection which specifically prohibits an employer taking adverse action against an employee because someone has committed or is committing domestic violence against the person.
If a person has been dismissed as a result of the adverse action, they have 21 days after the dismissal takes effect to apply to the Industrial Relations Commission (IRC). For adverse action other than dismissal, an application must be made to the QIRC within 6 years of the action occurring.
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