Careers at Gilshenan & Luton

Current Positions

Thank you for your interest in current employment opportunities with Gilshenan and Luton.

Practice Manager | Brisbane

BRISBANE CBD   |   FULL-TIME

Gilshenan & Luton is seeking an experienced Practice Manager to support the effective day-to-day running of our Brisbane-based legal practice.

This is a hands-on operational management role suited to someone who understands how law firms work and enjoys helping people, systems and processes run well. The role will work closely with the Managing Director, Directors, People & Culture Manager, Finance & IT Manager, lawyers, paralegals and support staff to ensure the firm operates smoothly, consistently and professionally. 

The Practice Manager will take a practical, proactive and solutions-focused approach to firm management. The role will be responsible for coordinating operational priorities, implementing management decisions, supporting performance and accountability, and ensuring the firm’s people, finance, IT, compliance, workflow and administrative systems are working effectively. 

This is a broad role with responsibility for maintaining an overall view of the firm’s operations, identifying issues early, following up actions, and supporting continuous improvement across the practice.

Key responsibilities

The successful candidate will be responsible for:

• overseeing the day-to-day operational management of the firm;
• coordinating workflow, support staff allocation, administration and operational priorities;
• managing and supporting the People & Culture Manager, Finance & IT Manager, secretarial, administrative and support staff;
• assisting with staff performance management, recruitment, onboarding, workload monitoring and leave coverage;
• overseeing finance, billing and IT coordination, including WIP, debtors, reporting, supplier management, IT projects and practice management systems;
• supporting compliance, risk management, policy review, WHS, records and governance processes;
• preparing operational updates and reports for the Managing Director and Directors;
• ensuring management decisions and action items are followed through;
• identifying system, workflow or performance issues and helping implement practical solutions; and
• promoting a respectful, organised, accountable and client-focused workplace. 

Experience and qualifications

Essential

• Legal industry experience.
• 3-5+ years’ experience in a practice management role, including operations, finance management and administration.
• Demonstrated experience managing people, workflows, systems and business processes.
• Strong communication, organisational and stakeholder management skills.
• Demonstrated ability to manage confidential and sensitive information.
• Ability to work predominantly from the Brisbane office.

Highly desirable

• Previous law firm management or legal practice management experience.
• Experience coordinating  finance, budgeting, billing, human resources, IT, compliance or risk functions within a professional services environment.
• Sound knowledge of law firm finance, including trust accounting requirements, billing processes and financial controls.
• Exposure to practice management software and legal billing systems.
• Experience supporting Directors, partners or senior management.
• Qualifications or training in business administration, finance, human resources, legal practice management, project management or a related area.

Formal qualifications are desirable but not essential where the candidate has strong and relevant practical experience.

Why join us?

• Dynamic and rewarding work.
• Competitive salary commensurate with experience.
• Friendly social environment.
• A firmwide commitment to learning and development opportunities.

This is an opportunity to take on a meaningful and varied management role within a respected Queensland legal practice. The successful candidate will help maintain strong systems, support our people, improve operational consistency and contribute to the delivery of excellent client service. 

The role will suit someone who is organised, confident, practical and people-focused - someone who enjoys keeping a firm running well and who is comfortable working closely with Directors and staff across all levels of the practice.

Please apply through Seek - https://au.seek.com/job/93461894 - or send resumes and a brief cover letter outlining your relevant legal industry, management and operational experience to hr@gnl.com.au

Graduate Program

Gilshenan and Luton offer a Graduate Program with an annual intake process. Applications open in July each year for candidates wishing to commence either January or July the following year.

Learn more about the Graduate Program

Summer Law Clerkship

In addition to any current opportunities for ongoing roles, Gilshenan and Luton offer an Aboriginal and Torres Strait Islander Criminal Law Clerkship each year. Applications open around October each year, and the clerkship is undertaken in January/February of the following year.

Learn more about the Summer Clerkship Program